gel pack ice pack

An ice pack that helps prevent heatstroke for dogs who are sensitive to heat.
Be sure to put the ice pack in the special pocket of your clothing or bandana.

[How to use]
Lay it flat and freeze it in the freezer for at least 6 hours before using.

List of products compatible with ice pack pocketshere

[Material]
・Cold packs
Body: Polyamide/polyethylene
Gel: water, sodium carboxymethyl cellulose, sodium chloride, preservatives

[Precautions when handling ice packs]
・Please avoid using it for purposes other than its intended purpose.
・Please be careful not to apply strong shocks after freezing, as this can easily cause damage.
・It will become cloudy and solidify when cooled, but it will become softer as you use it.
・This product is not a food, so please never put it in your mouth.
・Please note that the cooling time will vary depending on the environment.
・Do not heat it in a microwave or place it near fire.
・Avoid leaving the product in hot and humid places or in direct sunlight.
・There is a risk of discoloration or fading if exposed to direct sunlight.
・Please use and store out of reach of children.
・Please note that color may transfer if stored on top of other items.
・Do not use if the main unit is torn. Wash away any spilled gel with water.
・Please be careful as the main unit may be damaged by excessive load, strong impact, or sharp objects.
・When applying icing, wrap it in a towel to prevent it from coming into direct contact with your skin to prevent frostbite.
・Please be careful not to get injured by the edge of the main unit. After use, wash with water and wipe off moisture from the surface.
・When storing for a long time, please store it in a plastic bag.
- If the liquid inside gets into the eyes or mouth, rinse with water and consult your veterinarian immediately.

Shipping Policy

Shipping countries
United States
Mexico
Canada
United Kingdom
Italy
France
Spain
Germany
Australia
Hong Kong
China
Taiwan
South Korea
Singapore
Malaysia
Thailand
United Arab Emirates

In addition to the above countries, we can deliver to almost all countries.
You can select a country on the checkout page.

If you are worried about reaching your country, feel free to contact customer support.

support@moncheri.jp

Or send us a direct message on Instagram.

Our Instagram

Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

Shipping method
・Express Mail Service(2-6Day)
・Mail Service(6-14Days)

Dispatch Time
Orders are usually dispatched within 3-5 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Customs and tariffs
International orders may be subject to customs duties and duties upon arrival in your country. Any customs of the item is the customer's responsibility. If you are not sure if your order will go through customs or how much it will be, please contact the appropriate agency in your country before placing an order.

Refund Policy
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability as every return has a carbon footprint.

This rule is only applicable for damaged products and the refunded money is returned in 30-60days to the customer.

After the order is dispatched and assigned a tracking number it can not be cancelled under any circumstances.

To be eligible for a full refund, please send us a picture of the item to : support@moncheri.jp

After that you can just keep the item, or you might want to donate it.