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Clothing & Accessories for Dogs Clothing & Accessories for Dogs

privacy policy

         moncheri (hereinafter referred to as our shop) will comply with the laws and regulations regarding the protection of personal information and will handle your personal information based on the following policy.

What is personal information?

         Information about an individual, such as name, address, phone number, email address, purchase history, etc. that can identify the individual or may be that information. It also includes information that can be personally identified by combining it with other information (such as industry).

Regarding the collection of personal information

         Normally, when you visit moncheri's site (hereinafter referred to as this site), you do not need to enter or disclose any information about the customer, so you can use it anonymously. However, we ask that you enter your name, address, telephone number, e-mail address, etc. when registering members, purchasing products, making inquiries, product reviews, etc. Please refer to "Purpose of Use of Personal Information" for the purpose of using such information and "About Management of Personal Information" for management.

Purpose of use of personal information

         We use personal information for the following purposes.

         ・ Shipping of products to customers, billing for payment, payment information such as the credit card number, bank account, etc. specified in connection with payment of payment.
         ・ Check the details of your order and delivery method.
         ・ Information about our campaigns, products, and services.
         ・ Opinions received from customers, survey results, usage history, etc.
         ・ To retain login information so that the next member login can be done easily. We use cookies, and you can choose whether to keep them or not.
         ・ Used when necessary for other site management.

Management of personal information

         Our shop manages personal information with the following system.

         ・ We will limit the use of personal information to only those who are required for business purposes, and will thoroughly manage the contents including personal information. However, in order to perform business such as providing products and services to customers, some personal information may be provided to external contractors. In that case, we will manage the subcontractor to handle personal information appropriately.
         ・ We will delete personal information when it is no longer needed.

Disclosure of personal information

         Our shop will not disclose personal information to a third party without your consent. However, this does not apply if the following cases apply.

         ・ When a request is made from a government agency, court, prosecutor, police, bar association, consumer center, or an authority with similar authority.
         ・ When the law has special provisions.
         ・ When it is necessary to protect or defend the rights, property or service of our shop due to actions that violate the law or our terms of use and precautions, and we cannot obtain the consent of the person.

         In addition, when carrying out transactions with customers such as delivery of goods, we will not provide it to a third party if necessary outsourcing such as a carrier is performed.

Scope of application

         The scope of application of the above privacy policy is applied within this site. As a general rule, the page containing the address "https://moncheri.jp/" will be on this site.

How to request disclosure, suspension or deletion of personal information

         We strive to keep personal information as accurate and up-to-date as possible.
         For disclosure / deletion of personal information, please contact the following inquiries window.
         In order to prevent the leakage of personal information to a third party, we will only respond if it is confirmed that the request was made by the customer himself.

Contact window for personal information

Contact us

         We will continue to provide high-quality services and strive to satisfy our customers while carefully treating their personal information. Thank you for your support regarding the handling of personal information of our customers.