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ABOUT US
monchéri, operated by moncheri Incorporated, sells dog clothing and accessories. Established in 2016, we are dedicated to offering customers high quality and well designed dog apparel items across the globe.◇ Brand Concept
"Dear you, the one always by my side"
That is the concept behind our brand name, monchéri.
With a shorter lifespan than the owners, we hope to provide a rich and full life for our dogs – our partner, our child, our sibling.
monchéri hopes to deliver luxurious apparel items and accessories for our precious family member.
Trading Manual
Trade Terms
◇ Wholesale Partnership・Can be delivered globally, anywhere in the world.
・All products can be purchased from single-unit quantity (no minimum order requirement).
・Purchases can be made anytime, 24 hours a day from smartphone via the wholesale catalog site.
・Credit card payment is the only accepted payment method as of now (PayPal is in preparation)
◇ Shipping Costs
Shipping costs are calculated during checkout based on the weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
◇ Shipping Methods
・Express Mail Service (2 - 6 days)
・Mail Service (6 - 14 days)
・Economy Mail Service (2 - 3 weeks)
◇ Dispatch Time
Orders are usually dispatched within 2-3 business days after payment is confirmed. Our warehouse operates Monday - Friday during standard business hours, except on Japanese national holidays at which time the warehouse will be closed. In these instances, we will take measures to ensure shipment delays will be kept to a minimum.
◇ Order Flow
1.Wholesale Transaction Application
Our sales representative will contact the applicant within 3 business days.
2. Screening
There is a preliminary screening before initiating transaction.
Please note that application may be denied depending on the screening result.
3. Wholesale Account Issuance
Once screening is completed, we will issue an account to allow access to the wholesale catalog site.
4.Order
Start purchase anytime from the wholesale catalog site!
◇ Wholesale Price
The wholesale price can be compared to the retail price from our wholesale catalog site after account registration. * Account registration is free of charge
◇ Defective Products
Defective products will be eligible for a full refund.
For overseas customers, we do not have an exchange policy, we will return the money to you directly.