Regarding delivery and customer support during the year-end and New Year holidays
Thank you very much for your continued patronage of Moncheri.
During the year-end and New Year holidays, we apologize for the inconvenience, but
Our customer support and delivery operations will be closed as follows.
[Closed schedule]
●Delivery suspension period: December 30, 2025 (Tuesday) - January 4, 2026 (Sunday)
*Orders placed by 10:00 on Monday, December 29th will be shipped within the year.
*Orders placed after 10:00 on Monday, December 29th will be shipped sequentially from Monday, January 5th.
●Customer support closure period: Saturday, December 27, 2025 - Sunday, January 4, 2026
Delivery during the year-end and New Year holidays is expected to be crowded, so
If you wish to have your order shipped within the year, please place your order well in advance.
Additionally, due to the year-end and New Year holidays, it is expected that shipping will take longer than usual for several days after January 5 of the new year.
We apologize for any inconvenience this may cause and appreciate your understanding.